Privacy Policy

MASTERCRAFT TILING & BATHROOM RENOVATIONS respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by MASTERCRAFT TILING & BATHROOM RENOVATIONS. Please note that, MASTERCRAFT TILING & BATHROOM RENOVATIONS reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how MASTERCRAFT TILING & BATHROOM RENOVATIONS collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by MASTERCRAFT TILING & BATHROOM RENOVATIONS as explained below.

1. Personal Information. You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

2. Use of User Information. We intend to use such information for purposes of supporting your and your employers relationship with MASTERCRAFT TILING & BATHROOM RENOVATIONS by designing a web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by MASTERCRAFT TILING & BATHROOM RENOVATIONS to verify compliance with the agreement between MASTERCRAFT TILING & BATHROOM RENOVATIONS and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose. However, please do not submit any User Information if you are less than 18 years of age.

3. Disclosure of User Information. MASTERCRAFT TILING & BATHROOM RENOVATIONS does not sell, trade or transfer User Information to third parties. However, we may share User Information with our PARTNERS for marketing, advertising or product/service offering purposes. For example, we provide User Information to our PARTNERS for direct emailing of our newsletters, online surveys or notifications on MASTERCRAFT TILING & BATHROOM RENOVATIONS Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for MASTERCRAFT TILING & BATHROOM RENOVATIONS Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

4. Accuracy and Security. The accuracy and security of the User Information is important to MASTERCRAFT TILING & BATHROOM RENOVATIONS. Currently, you may review and request updates to your User Information retained by contacting MASTERCRAFT TILING & BATHROOM RENOVATIONS. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. MASTERCRAFT TILING & BATHROOM RENOVATIONS is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorised access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

5. Usernames and Passwords. Access to certain content on our web site may be allowed under a written agreement between you or your employer and MASTERCRAFT TILING & BATHROOM RENOVATIONS and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain MASTERCRAFT TILING & BATHROOM RENOVATIONS web pages containing certain confidential information, products, services, or promotional offers ("MASTERCRAFT TILING & BATHROOM RENOVATIONS Offerings"). By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use.

6. Cookies. MASTERCRAFT TILING & BATHROOM RENOVATIONS uses "cookies". A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

7. External Links. MASTERCRAFT TILING & BATHROOM RENOVATIONS web site provides links to other third party web sites. Even if the third party is affiliated with MASTERCRAFT TILING & BATHROOM RENOVATIONS through a business partnership or otherwise, MASTERCRAFT TILING & BATHROOM RENOVATIONS is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

8. Terms of Use. Please also see our Terms of Use, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire MASTERCRAFT TILING & BATHROOM RENOVATIONS web site.

9. General. If you have questions regarding our Privacy Statement, please contact MASTERCRAFT TILING & BATHROOM RENOVATIONS via our Contact Us page.

What to expect from our
Bathroom Renovation
team

  • Efficient quotes
  • Prompt communication
  • On time arrival
  • Well dressed in uniform
  • The use of floor protection during the project
  • A clean and tidy work area
  • Respect for our clients and their property
  • Supervisor point of contact for the project
  • Professional trades that have been through our qualifying process
  • Work carried out in a tradesman like manner
  • Quality control systems and processes
  • Sign off stages and checklists to ensure trades are meeting our expectations
  • Regular communication
  • Organised and efficient planning for maximum productivity
  • Will always get approval for any variation work before proceeding
  • Workmanship warranty
  • Public liability insurance
  • QBCC home warranty insurance

Our Bathroom Renovations Include

Expert Advice

When you inquire with MasterCraft we'll schedule an initial quote appointment, during which our bathroom renovation experts will discuss your design ideas, fitting and layout requirements. With 20 years of industry knowledge and experience, we can help providing top quality solutions for all your renovation needs. 

Bathroom Design

We will send you our digital catalogue to select tiles, fittings, and fixtures as well as a design guide to help with overall design ideas. If you would like to consult with an interior designer, let us know and we will organise this for you

Bathroom Renovation Plan

You will receive a scope of works outlining the specific works quoted for. We will also draw up a plan of your new design, alternatively, if you would prefer a 3D bathroom renovation design we can organise this for you too.

Supply

Our bathroom renovation experts will provide you with detailed quote with your selected tiles, fittings, and fixtures. We can supply items from a huge range of top quality bathroom companies, just let us know the details to include in your quote.

Organise

MasterCraft bathroom renovation specialists will take care of all the project planning, trades organisation and coordination, and product ordering. Our project supervisor will oversee and monitor your project, from start to finish and keep you informed of the progress along the way.

Experienced Team

All of our trades are regular contractors of MasterCraft. We have teams of carpenter, plumbers, electricians, plasterers, painters, water proofers, tilers, cabinet makers, stonemasons, glaziers and concreters. We manage every trade needed for your renovation

Our Bathroom Reno Reviews

I couldn't think of a better name for them than 'MASTERCRAFT TILING' I will not hesitate for a moment to recommend them.

S. Sinnathamby - Bardon

We have always received amazing feedback on the quality finish of the bathrooms and wet areas Raymond has helped us with. I have no problems recommending Raymond and Mastercraft Tiling & Bathroom Renovations, and frequently do.

Bridie Hankinson - Tarragindi

Enthusiastic and passionate about their work. Great crew - respectful, well trained, and work very efficiently. Finish is spotless. It was a success from beginning to end. I am so happy with the end result… it was a great experience.

Katrina Chijova - Annerly

Prompt, reliable and proactive. Mastercraft have been very flexible dealing with changes.

Scott – Kelvin Grove

Without doubt the quality of the tiling work in the whole living area, in two bathrooms and the garage has enhanced the home and its liveability and added value to the property. I highly recommend MasterCraft Tiling Services for their service and the exceptional quality of trade work.

Julie - Elystan Road New Farm

Raymond runs a tight ship, arrives on time, listens to proposed changes, good tradies, good finishes. We love our new Bathroom.

Trevor & Carol Thoms - Victoria Point

Went to our job quickly, very professional and most of all a great job done !!! Many thanks

Lisa – Middle Park

Looking for quality Bathroom Renovation?

ENQURE NOW