When you enquire with us the first step in the process is for MasterCraft Tiling and Bathroom Renovations is to understand exactly what you want to achieve in your renovation. MasterCraft Tiling and Bathroom Renovations have a thorough questioning process that we take all our customers through, so we can offer the best solution for your needs.
Once we understand your requirements MasterCraft Tiling and Bathroom Renovations will book an onsite consultation where we discuss further ideas, solutions and designs. Whether your looking to do a full bathroom renovation with premium fittings and fixtures or just a partial renovation, we have solutions to meet your needs.
MasterCraft Tiling and Bathroom Renovations will arrive to your consultation with our brochure of packages to explore the possibilities of your idea, solution and design in more detail. Our approach is to listen carefully to your ideas and ask questions to ensure we understand exactly what you are looking for and what is important to you and why. layout and locations of tiles, fittings and fixtures will be confirmed to ensure the best use of space and practicality. While keeping the look of the bathroom the most important aspect. If you are happy with solutions we have offered, we will proceed to the planning stage.
On agreement to proceed to the next step. We will draw a plan of your new layout, write up the scope of work outlining the job details, prepare supply quote for all your tiles, fittings and fixtures. If you would like we can organise a 3D drawing of your bathroom, so you can visualise exactly what your bathroom is going to look like. On acceptance of the quote, it’s time to begin your renovation process. Our licenced builder will come onsite to check any structural alterations and repairs required, plumbing or electrical access. At this time, you are able to view and select your tiles, fittings and fixtures. Once we have your product selections, then we will finalise the contract, our contract will have the start date, deposit details and completion date.
MasterCraft Tiling & Bathroom Renovations will take it from here. Ordering of products and organising required trades. We only use trades that have gone through our qualifying process. We use a live scheduling program to monitor your project. You will be allocated a supervisor to be the point of contact throughout the entire project from start to finish. They will keep you updated as much or as little as you prefer. We have sign off stages throughout the renovation process to ensure our team are meeting our quality expectations and customer satisfaction. Our company is focused on delivering great customer service from start to completion. All our work is covered by QBCC (Queensland Building and Construction Commission) home warranty insurance and Public and Product Liability Insurance, for your peace of mind.