Customer Reviews

MasterCraft Tiling and Bathroom Renovations Reviews

5.0

30 reviews

5 Stars 30
4 Stars 0
3 Stars 0
2 Stars 0
1 Stars 0

What our customers are saying

Wayne shipley from Brisbane
Service:
05-07-2021

We recently had to undertake an unplanned but very necessary double bathroom reno. We obtained several quotes which varied greatly, we chose MasterCraft Tiling as the best fit. We found Raymond (and the team) to be very genuine, he listened and understood the rooms, and budget constraints, and worked with us to come up with cost effective solution that fit both our budget and vision. In delivery, Every member of the team (every trade) were professional, friendly and worked extremely hard to realise Our vision Their craftmanship and attention to detail are extraordinary and the result are nothing short of stunning, (worthy of a 5 star resort). We couldn’t be more pleased with the result. We will most certainly use them again, and if you are thinking of, or like us, have to do a bathroom (or laundry) reno, and I can certainly recommend Mastercraft Tiling

Hi Wayne, Thank you so much for letting Mastercraft be apart of your renovation. We appreciate your review and look forward to working with you in future. Enjoy your new bathrooms! Kind Regards, Mastercraft Team

Bernie bne from Brisbane
Service:
05-07-2021

Excellent work by the MasterCraft Tilers team. Our old house doesn’t have a straight line anywhere and is rather challenging, however they met the challenge. The work was meticulous, they didn’t stint on the preparation, ensuring that the final finish was immaculate. In particular, the tiler and the painter were top notch, and all products used were of high quality. The whole team were all very professional and well-coordinated, they were there on time every day and the work completed as per schedule. They were respectful of our home and our neighbors, keeping all noise to a minimum and tidying up as they went. They came out to the house with samples when we couldn’t visit the warehouse because of Covid-19. The design of the new bathroom and suggestions that Raymond made all worked very well, with an excellent result. Despite all the challenges it all went very smoothly and we are very happy with the result. We would recommend them to anybody wanting a first class job.

Hi Bern, Thank you for your review. We are so glad you are happy with your renovation! It was a pleasure working with you throughout the process. Enjoy your new bathroom! Mastercraft Team

Nicole smith from Brisbane
Service:
05-07-2021

MasterCraft recently did a renovation of our very old bathroom and we couldn't be happier. It was a difficult renovation due to the age of the property and previous materials used. MasterCraft were able to provide us cost saving options which allowed us to update both the bathroom and toilet areas without overcapitalising or damaging the property. The quality of the work from all the trades people and MasterCraft staff was excellent. We also loved that they organised everything for us including plumbers, resurfacers and the shower screen installation. We would definitely go with with MasterCraft if we need to do another renovation in the future.

Hi Nicole, Thank you so much for your review! We're so glad you are happy with your renovation and look forward to working with you in the future. Kind Regards, Mastercraft Team

Chris dodds from Brisbane
Service:
05-07-2021

We chose Mastercraft to do a complete bathroom renovation on our en-suite and new shower tiling and fixtures on our second bathroom. We couldn’t be happier with the results and the service we received! Both bathrooms look stunning and the attention to detail is outstanding. From the moment we booked them, Mastercraft organised everything, dealing with all the logistics, making the whole process very simple for us. We would recommend Mastercraft to anybody.

Hi Chris, Thanks so much for your feedback! Your bathrooms look amazing and we're so happy we were able to make the process simple for you. Mastercraft Team

Joseph cooney from Brisbane
Service:
05-07-2021

Mastercraft recently renovated one of our bathrooms. They did a great job, with excellent attention to detail and a willingness to work through issues. We were so happy with the job they were doing we got them to tile the entrance area to our house too.

Hi Joseph, Thank you for your feedback, much appreciated. We are pleased to hear you are happy with your renovation. Enjoy! Mastercraft Team

Maree k from
Service:
10-08-2021

We can highly recommend Mastercraft Bathrooms. From the very first contact with Kristal in the planning stage we have been so impressed with the professionalism and attention to detail from Raymond and the team. The tiling and painting are amazing and we are so happy with the finished product which has resulted in our dream bathroom! Thank you guys, well done!!!

Hi Maree! Thank you so much for your lovely review. We are so glad you love your bathroom as much as we do! Kind Regards, Mastercraft Team

Our Unique Renovation Process

01

Understanding your needs

We will ask you a series of questions to understand the requirements of your renovation in more detail.

02

Solve your problem

A solution will be established based on your requirements along with an estimate for your project.

03

Design consultation

This is where we go through the style and design elements of your renovation (layout, products, tiles and colour options). We will also assess structural and plumbing changes.

04

Final
selections

After we have created a style and design concept for your renovation, you'll be able to view your products and tiles and make your final selections.

05

Deliver on our promise

We have established an experienced team and implemented systems that have a customer focused approach to deliver a high quality and efficient renovation.

Looking for a quality Bathroom Renovation?

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Latest Bathroom Renovation Projects

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Meet Our Team

HOW OUR BATHROOM RENOVATION TEAM DELIVER ON OUR PROMISE

  • Efficient quotes
  • Prompt communication
  • On time arrival
  • Well dressed in uniform
  • The use of floor protection during the project
  • A clean and tidy work area
  • Respect for our clients and their property
  • Supervisor point of contact for the project
  • Professional trades that have been through our qualifying process
  • Work carried out in a tradesman like manner
  • Quality control systems and processes
  • Sign off stages and checklists to ensure trades meet our expectations
  • Regular communication
  • Organised and efficient planning for maximum productivity
  • Will always get approval for any variation work before proceeding
  • Workmanship warranty
  • Public Liability Insurance
  • QBCC Home Warranty Insurance